An update on the story I posted earlier about ExpressJet leaving a bunch of people trapped on a plane overnight.

ExpressJet says passengers couldn’t get off because security screeners had gone off duty. But officials at the Rochester airport say the passengers could have stayed on the secure side of the terminal, and it was Continental’s decision to keep them on the plane.

The airline is, naturally, handing out refunds and vouchers for future travel, because as we all know, when an airline screws a bunch of people over, those people are always eager to use that airline again. :rolleyes: