I finally submitted a support ticket with my web host asking what the hell is up with the server I am on. The intermittent brief downtimes have been getting more and more frequent, to the point where I can almost guarantee that every time I find a few minutes to sit down at the computer to check for new comments, my site will not be available … or I’ll start a short post, and by the time I hit the post button, the server is not responding and my post vanishes into the ether (which is why I now write them in a text editor if it’s really important).

It takes a lot to get me grumpy about my web site hosting. As some of you know, I was on a terrible host previous to this one, and I put up with it for far too long. My current host isn’t a terrible host, but the server I am on seems to be having some major issues, and I’m tired of being on the receiving end of them.

I have no clue what the problem is, but I want to be on a better server, or this server needs to be fixed, or I’m going to start slowly looking for somewhere else to host my web site. I don’t expect 100% uptime. I don’t even expect 98% uptime. I do expect that the five or six times during the day when I stop by my own web site, it will be there. That hasn’t been the case lately, and yes, it’s starting to chap my hide.

So I guess we’ll see what happens now. I do hate to complain, but it’s a trend that has been getting worse and not better. I have seen this happen before, and I am not waiting until the last minute to bail and find a new host this time.

The Response:

There’s been a few users on the server that have caused problems. When any customer encounters a problem, we do our best to work with them in order to resolve the problem, long term. This troubleshooting sometimes takes an extended period of time. We apologize for the inconvenience(s) and hope to have everything sorted out soon.

OK, then. I guess we wait and see.