Screw It
October 31st, 2007 - 9:32 am
Today started bright and early with a crisis: the cable was non-functioning. Some hours and many phone calls later, I am sitting here with functioning cable TV and internet access. That wasn’t the case a mere hour ago when tech support told me my modem wouldn’t hook-up to my account and reboot, and someone would have to come out. No doubt imagining the lightening bolts of doom blasting from my eyes when she said that, the nice lady on the phone was quick to reassure me that someone could come out today … “between now and 9 pm.” Groovy.
After I used up all my kitchen-organizing energy making Lin’s side of the den look like a human and not a chimpanzee lives in it, I noticed the cable light was no longer flashing on the modem. My internet had miraculously returned.
While I suspect the intermittent issues I have been having recently might be connected to having one of the oldest cable modems in Austin, I now must decide if it is worth it to tie myself to the house all day (and to being awake all day and not terribly involved in any large projects) waiting for the cable guy who will likely just walk in, make chit-chat, poke at a few things and swap out the modem for a newer one, or if I want to call Time Warner back yet again and tell them not to bother, it’s working for now, and I’ll bring my modem in and swap it out myself. Decisions, decisions.
I think I will go about my usual morning internet routines, and then go about my normal day, and should the internet successfully maintain functioning ability until late afternoon — because I know they won’t get here before late afternoon at the earliest — I will call tech support and tell them to forget about it. I most especially don’t want them showing up just as Lin is getting home from work, and being as it is our 16th anniversary today (and Halloween), I might like to get a little bit of sleep today so I can be pleasant later. We might go out to eat or something. You never know.
Oh screw it. After I have my caffeine and make a quick trip to the corner store to replenish my caffeine supplies, I’m going to go ahead and call them and tell them not to bother. If they haven’t called me by then saying they are on the way, I am not going to feel like dealing with it. I’m sleepy and cranky, and all I really wanted to do this morning was move some stuff around in my kitchen and do last night’s dishes. I did not plan on cleaning Lin’s side of the den (which I never, ever mess with, being as it is his stuff), and I most certainly did not plan to sit around during a 13 hour window of opportunity waiting for a phone call to tell me some cable guy is on his way to be ignorant and annoying in my house.
But first … I need me some Dr Pepper. ![]()
2 Responses to “Screw It”
I had Time Warner swap my modem out because I wasn’t getting any kind of speed on it (and was paying for the upgrade in speed). It was super old and I was only getting about 1 Mbps down on it. After they gave me the new one, I’m getting a bit over 7 Mbps so it was worth the fight.
I’m pretty sure we should be seeing a bit more speed than we are, but it has been blazingly fast. The last month or so though, I have been experiencing intermittent lag and drop-outs and pages timing out while loading. Lin says he hasn’t noticed that, but he doesn’t use the internet nearly as much as I do, so he just might not have been using it when it happened.
It’s time for a new modem anyway. We’ve been with TW since 2000-ish, and this is only our second, and it was the first they sent out for the new network (that isn’t so new anymore) when they were beta testing RR. So yeah, probably way past time!
I’ve decided to just let them come on out today if for no other reasons than to avoid having to take the modem in to switch it out myself (hassle) and to make them pay for my cable being non-functioning and requiring multiples of phone calls to fix (hassle them back).